Our solutions.

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As workforce trends change, employers need new ways to communicate the value of the benefits they offer. That’s why we’ve integrated with the industry’s top technology companies to deliver a portfolio of custom enrollment solutions, pre-enrollment communications and employee recommendation tools.

Our modern approach to enrollment technology provides groups of every size access to customized, cost-effective solutions that help drive favorable financial outcomes for both groups and individuals.

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Our digital world calls for intelligent solutions

Employee Education Solutions

Benefits Education

Support materials and multilingual benefit information are accessible to all individuals, so they can make educated decisions about the coverage they choose.

Guided Enrollment Experiences

Custom benefits courses and on-demand product education make it easy for individuals to choose their benefits during open enrollment, onboarding and qualifying life events.

AI Assistance

AI-guided benefits education is available as a standalone tool or can be integrated with the platform of your choice to help alleviate enrollment stresses for brokers, groups and individuals and help boost overall participation.

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Logo that reads APL Enroll.

Take your enrollment to the next level

Integrated Enrollment Solutions

Platform Integration

We’re fully integrated with the industry’s top platforms for easy setup.

Enrollment Specialists

A member of our integration team will facilitate your enrollment and engagement experience for a seamless, end-to-end process.

All-in-One Solutions

Easily combine major medical, dental and vision plans for simple administration, manage benefit details and enroll all employees online or use our self-enroll options.

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Access your coverage and manage your account anytime, anywhere

Online Service Center

The Online Service Center (OSC) provides a secure portal to access your APL account, day or night.

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Broker Access

Easily manage your groups and your business from your dashboard with one-click access to products, enrollments, ID cards and your production details.

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Group Access

Securely administer your coverage and access employee benefit data, pay bills, enroll, change or delete individuals, download ID cards and more.

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Individual Access

File claims and track claims status with text notifications, download ID cards, view policy documents, enroll in direct deposit and more with your online account.

Questions? We’re here to help!

Find answers to the most commonly asked questions.

I’m an insured individual. How do I file a claim online?

The fastest and easiest way to file your claim is through your Online Service Center account. Sign in or register your account for convenient automated claims submission

For wellness benefits under all plans: Click on “File a Wellness Claim” and follow the prompts to submit your wellness and screening benefit claim.

For all other benefits: Click on “Upload Files” then answer the prompts and attach the required documentation.

You may also submit your completed claim form and supporting documentation to us by fax at 877-365-9423 or mail to:

P.O. Box 248950
Oklahoma City, OK 73124-8950

I’m a broker partner. How do I get access online?

Once appointed, you can register for your Online Service Center account. From there, you have instant access to your commissions and production statements, group product offering, add, change and delete coverage, download ID cards, view billing details, file and track claims status and more. 

If you’re already contracted and appointed with APL, simply sign in to or register your OSC account today! 

I’m a group manager. How do I make adjustments to my bill?

Our goal is to provide complete and accurate billing statements each month. However, should you need to make any adjustments, the fastest way is through the Online Service Center (OSC). Once you sign in or register your account, you can access My Billing anytime, anywhere to view open invoices, adjust the amount due, pay your invoice online or print an invoice statement.

You may also mark your statement with the updated information and send the corrected bill to us by email or call 800-256-8606 to talk to a team member who will be happy to assist you.

Helpful resources for every step

Access the tools and online resources you need to easily manage your coverage.

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Broker Resources

Explore our Broker Resource Center to find helpful tools for working with your clients.

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Group Resources

Get quick access to benefits information and your online account.

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Individual Resources

Get 24/7 access to APL policies, claims, ID cards and more in the Online Service Center.

Insured with APL?

You can count on friendly, personal service whether you have questions about your policy or need help filing a claim. Support is a click away or just give us a call. We’re here to help!