As workforce trends change, employers need new ways to communicate the value of the benefits they offer. That’s why we’ve integrated with the industry’s top technology companies to deliver a portfolio of custom enrollment solutions, pre-enrollment communications and employee recommendation tools.
Our modern approach to enrollment technology provides groups of every size access to customized, cost-effective solutions that help drive favorable financial outcomes for both groups and individuals.
Support materials and multilingual benefit information are accessible to all individuals, so they can make educated decisions about the coverage they choose.
Custom benefits courses and on-demand product education make it easy for individuals to choose their benefits during open enrollment, onboarding and qualifying life events.
AI-guided benefits education is available as a standalone tool or can be integrated with the platform of your choice to help alleviate enrollment stresses for brokers, groups and individuals and help boost overall participation.
We’re fully integrated with the industry’s top platforms for easy setup.
A member of our integration team will facilitate your enrollment and engagement experience for a seamless, end-to-end process.
Easily combine major medical, dental and vision plans for simple administration, manage benefit details and enroll all employees online or use our self-enroll options.
The Online Service Center (OSC) provides a secure portal to access your APL account, day or night.
Easily manage your groups and your business from your dashboard with one-click access to products, enrollments, ID cards and your production details.
Securely administer your coverage and access employee benefit data, pay bills, enroll, change or delete individuals, download ID cards and more.
File claims and track claims status with text notifications, download ID cards, view policy documents, enroll in direct deposit and more with your online account.
Find answers to the most commonly asked questions.
The fastest and easiest way to file your claim is through your Online Service Center account. Sign in or register your account for convenient automated claims submission.
For wellness benefits under all plans: Click on “File a Wellness Claim” and follow the prompts to submit your wellness and screening benefit claim.
For all other benefits: Click on “Upload Files” then answer the prompts and attach the required documentation.
You may also submit your completed claim form and supporting documentation to us by fax at 877-365-9423 or mail to:
P.O. Box 248950
Oklahoma City, OK 73124-8950
Once appointed, you can register for your Online Service Center account. From there, you have instant access to your commissions and production statements, group product offering, add, change and delete coverage, download ID cards, view billing details, file and track claims status and more.
If you’re already contracted and appointed with APL, simply sign in to or register your OSC account today!
Our goal is to provide complete and accurate billing statements each month. However, should you need to make any adjustments, the fastest way is through the Online Service Center (OSC). Once you sign in or register your account, you can access My Billing anytime, anywhere to view open invoices, adjust the amount due, pay your invoice online or print an invoice statement.
You may also mark your statement with the updated information and send the corrected bill to us by email or call 800-256-8606 to talk to a team member who will be happy to assist you.
Access the tools and online resources you need to easily manage your coverage.
You can count on friendly, personal service whether you have questions about your policy or need help filing a claim. Support is a click away or just give us a call. We’re here to help!
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