We're here to help when you need us

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It’s easy to talk to a Care Team colleague.

We’re known for our friendly service. Our experienced Customer Care Team is available Monday – Friday, 7 a.m. to 6 p.m. CT to assist you.

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Become a Broker Partner

Learn how to partner with APL so you can grow your book of business.

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Message Our Team Directly

Fill out a form below to ask a question or request additional support.

File Claims Online 24/7

The fastest and easiest way to file your claims is through the Online Service Center.

Other ways to submit your claim

Filing a claim and submitting documentation is simple!

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Mail Paper Form

Download and complete the appropriate claim form and mail to us with the necessary documentation. Consider filing online for faster claims payment!

APL
P.O. Box 248950
Oklahoma City, OK 73124-8950

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Fax Documents

Download and complete the appropriate claim form and fax to us with the necessary documentation. Consider filing online for faster claims payment!

Fax
877-365-9423

Documentation not related to claims can be submitted to APL by mail or fax to:

P.O. Box 269105
Oklahoma City, OK 73126-9105

Fax: 877-807-0911

Send Us a Message

Please fill out the form to get in touch with the right department. Our friendly Customer Care team is available Monday – Friday, 6 a.m. to 7 p.m. CT.

For the fastest assistance, give us a call at 800-256-8606.

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By submitting this form, I consent to being contacted by an American Public Life representative, including by phone or email, regardless of my status on any Do-Not-Call list.

Our Offices

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Oklahoma City Location

6303 N. Portland, Suite 402
Oklahoma City, OK 73112

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Mississippi Location

277 Market Street
Flowood, MS 39232

APESB-1385-1125